Résumé

EDUCATION

Columbus State University, Columbus, GA

Bachelor of Business Administration (Management Information Systems), May 2012

 

University of Alabama, Tuscaloosa, AL

Master of Science, Human Environmental Science (Interactive Technology Specialization), In progress, will complete December 2014

 

WORK EXPERIENCE

2006–Present                    Harris County School District - Hamilton, Georgia                   Technology Specialist

  • Responsible for day-to-day administration of two school LANs.
  • Troubleshooting hardware and software problems on both local and network levels.
  • Train school faculty and staff to use various software programs.

 

2005–2006                           TSYS - Columbus, Georgia                                                       Operations Technician II

  • Operated and monitored Tandem authorizations systems. Observed control panels for malfunctions and errors in operation messages.
  • Initiated and monitored all computer software and prioritized the job streams to ensure all processing deadlines were met, making adjustments to correct operational problems or meet special conditions.
  • Diagnosed error situations to determine point of equipment or program failure.

 

1996–2005                           First Peoples Bank - Pine Mountain, Georgia                          Systems Administrator

  • Responsible for day-to-day administration of LAN, including creating and training new users.
  • Responsible for WAN including main office, branches, and two subsidiary mortgage offices.
  • Troubleshooting hardware and software problems on both local and network levels.
  • Prepared bank for nine successful external audits of the EDP (Electronic Data Processing) department.
  • Presented quarterly reports to the Board of Directors.

 

SKILLS AND CERTIFICATIONS

  • Clear and concise communicator
  • Team player
  • Critical thinker and problem solver
  • Microsoft Certified Systems Engineer (MCSE) on Windows 2000
  • Microsoft Certified Systems Administrator (MCSA) on Windows 2000
  • Microsoft Certified Professional (MCP) on Windows 2000
  • CompTIA A+ Professional
  • CompTIA Network+ Professional

 I completed the following exams to earn my MCSE certification:

Exam
Title
Exam Information
70-210
Installing, Configuring, and Administering Microsoft Windows 2000 Professional
Exam Information
70-215
Installing, Configuring, and Administering Microsoft Windows 2000 Server
Exam Information
70-216
Implementing and Administering a Microsoft Windows 2000 Network Infrastructure
Exam Information
70-217
Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
Exam Information
70-218
Managing a Microsoft Windows 2000 Network Environment
Exam Information
70-219
Designing a Microsoft Windows 2000 Directory Services Infrastructure
Exam Information
70-220
Designing Security for a Microsoft Windows 2000 Network
Exam Information


ACTIVITIES AND AWARDS

  • Former treasurer for Harris County Habitat for Humanity.
  • Harris County-Carver Middle School Support Person of the Year 2006-2007
  • Harris County School District Support Person of the Year 2006-2007